WEBINAR FAQ

 

I have a group who wants to watch the webinar. Can we register together?

ILCA does not offer group rates for webinars. Each person will need to register separately to attend the live webinar and receive access to the Knowledge Center (NEED LINK) to receive their attendance certificate.

 

What if I'm unable to watch the webinar live? Or would like to re-watch all or a part of the webinar?

With your registration for the live webinar, you are entitled to view webinars on demand as often as you would like. The session will be available on demand within one week of the live session and can be viewed for up to 90 days. Registered attendees will receive an email with details.

 

When/how will I receive my certificate of credit for attending the webinar?

With your registration for the live webinar, you will receive access to the presentation for 90 days to enable you to complete the continuing education process. After completing all of the required steps, you will receive an email with your certificate.

 

What do I need to do to make sure my computer can join the webinar?

If you have not used WebEx previously, you will need to take a few minutes to prepare your computer to connect to the webinar or meeting. This is a one-time step and you can do it anytime starting today. We recommend you do it before the day of the webinar to avoid a last-minute delay in joining the webinar.

Instructions for preparing your desktop computer: Using the computer and web browser you plan to use for the webinar, click here for instructions on downloading and installing the WebEx plug-in. This is a one-time installation to prepare your web browser.

Please note: If a video is used in a presentation the, the video portion will not be visible or audible to those on mobile devices such as mobile phones or tablets.

If you run into any difficulties installing the WebEx plug-in, please contact support@iCohere.com.

 

I need technical support for a webinar. Who do I contact?

Email support@iCohere.com.

 

What continuing education credits does ILCA offer?

Find a list of the continuing education credits ILCA offers here.

 

Current Webinar Schedule